Terms & Conditions

1. Acceptance of Policies
By registering, making payment, or using our website, you agree to all current BlackBox Music & Arts (“BlackBox”) policies. Terms may be updated at any time without prior notice and replace all verbal agreements or errors/omissions. Payment implies acceptance, with or without a signature.

2. Annual Registration
A non-refundable annual registration fee covers one household and renews on the anniversary of your initial registration. Payment must be received by the due date to secure your student’s place in class.

3. Tuition & Payments
Tuition is due on the 1st of each month and must be paid no later than the first lesson of the month to retain your spot. Payment is due whether or not the student can attend the first lesson of the month or has makeup credits on account. Payments are processed automatically by credit/debit card or ACH transfer until canceled through your parent portal.

• AutoPay: Simplifies billing, avoids late fees, and can be enabled or disabled anytime.

• Fees & Supplies: Tuition covers instruction only. Books, recitals, performances, and other materials are billed separately.
  

4. Accepted Payments
We accept debit/credit cards and ACH transfers. Gift certificates/cards are redeemable only at BlackBox Music & Arts, are treated as cash, and are not exchangeable for cash or credit. Inactive certificates/cards (13+ months) incur a $2 monthly service fee.

5. Discounts
The first enrolled student pays full tuition. Each additional student in the same household receives a 10% discount on equal or lesser tuition.

6. No Refunds
Except for classes cancelled by BlackBox, all payments are final. Unused balances remain as account credit during pauses. All credits are forfeited after 12 months of a non-active account. No refunds for absences, withdrawals, schedule changes, or misinterpretation of policies. Credits may be transferred to other programs when approved by the manager.

7. Tuition
Flat Rate: 48 lessons per year averaged into equal monthly payments. Some months will contain 3, 4, or 5 lessons. Holidays and teacher vacations are pre-calculated and not prorated.

8. Late Payments & Fees
Payments received after the first lesson of the month or after the 5th day will incur a $15 late fee. Late or missed payments may result in loss of your reserved time slot and require re-enrollment with new registration and fees.

9. Withdrawal or Discontinuation
To discontinue lessons, notify BlackBox in writing by email or text at least 14 days before the next billing cycle. Ignoring invoices or failing to attend without notice will result in late fees and account deactivation and unused lessons or credits are forfeited.

10. Class Changes & Cancellations
BlackBox reserves the right to cancel, combine, or reschedule classes or instructors as needed. If a class is cancelled by BlackBox, a full refund or credit will be issued for any unused portion.

11. Group Lessons
Group lessons require a minimum of two enrolled students. If only one student attends, the class will temporarily convert to a shorter private session (no price change). Classes may be discontinued if low enrollment persists, with remaining paid lessons converted to private sessions.

12. Attendance & Makeups

• Tardies: Late arrivals receive the remaining time only.

• Absences: 24-hour notice required to qualify for a makeup. No-shows or same-day cancellations are not eligible.

• Makeups: Offered at instructor discretion as group, recorded, or in-person sessions. Makeup credits expire after 45 days.

• Weather: Makeups provided only if BlackBox cancels due to unsafe conditions.

13. Conduct & Behavior
Respectful conduct is required at all times. No food, gum, running, shouting, bad or foul language, or disruptive behavior is allowed in the studio. Only enrolled students and instructors may enter lesson rooms. BlackBox reserves the right to dismiss any student for disruptive behavior, disrespect, unpaid tuition, or parental noncompliance—without refund.

14. Lesson Room Access
Parents are welcome to quietly step in and observe their child’s lesson at any time. Siblings and friends are not permitted in the lesson or practice rooms to maintain focus, safety, and minimal distraction.

15. Drop-Off & Pick-Up
Students may arrive up to 10 minutes early. Parents must pick up promptly after class; late pickups incur a $1 per minute fee after a 10-minute grace period. Repeat violations may result in a tuition increase to cover supervision time. BlackBox staff do not provide childcare outside lesson hours.

16. Pausing Lessons
Students planning extended absences (over two lessons) must notify the office 7 days before the next billing cycle. To hold a reserved time slot during a break, tuition must continue to be paid monthly.

17. Instructor & Schedule Changes
Instructors or class times may change due to scheduling needs or emergencies. Requests for new time slots depend on availability and do not warrant refunds.

18. Instructor Solicitation
Clients agree not to solicit any BlackBox instructor to teach outside of the studio. Violation may result in dismissal and reimbursement to BlackBox for lost revenue.

19. Media Release
Photos and videos of students and/or student work may be used in BlackBox promotional materials, newsletters, and social media without compensation. Student names will not be published without specific parental consent. At BlackBox, we love celebrating our students’ creativity! Photos and videos of students and student work may appear in our promotional materials, newsletters, and on social media. A media release is required for participation. Student names will never be shared publicly without parental or guardian consent

20. Liability Waiver
By enrolling, parents/guardians and students acknowledge and assume all risks associated with participation in BlackBox Music & Arts programs. BlackBox Music & Arts, its staff, and affiliates shall not be held liable for any injuries, property damage, or loss occurring on the premises at 1401 Dezarae St, #6, San Antonio, TX 78253, or during related activities. Parents/guardians remain responsible for supervising their children at all times. Please note that the pool and upstairs areas are strictly off-limits.

Contact Information

For questions, withdrawals, or billing concerns:
📧 admin@blackboxmusicarts.com
📱 210-748-5599
🌐 www.blackboxmusicarts.com

Camp Terms & Conditions

Camp terms are supplemental to, and do not replace, our standard Terms and Conditions.

All students are asked to bring a refillable bottle and a snack or two to all camps

WHAT TO BRING
Everyone:
Pack a refillable water bottle and sunscreen.
a light sweater for indoors or out
Hourly or Half-day campers: Pack 1 snack
Full-day campers: Pack 2 snacks and a nut-free lunch.

CAMP READINESS
Campers must be fully potty-trained and able to handle bathroom and personal care needs without staff assistance.

TUITION
Tuition applies to the first student. *Each student, after the first student, receives a 10% discount. All Supplies included unless otherwise noted.

• Early drop-off is charged at an additional rate per day when applicable.
• Aftercare is charged at an additional rate per day when applicable.
• Supervised lunch hour is charged at an additional rate per day when applicable.

DROP-OFF and PICK-UP
We are not a childcare facility and do not have staff available to supervise students outside of their scheduled class times. Students may not be dropped off more than 10 minutes before the start of their scheduled class and should be picked up on time. Late pickups incur a $15 fee per 15-minute increment, beginning at 5 minutes late.

ATTIRE
For safety reasons, open-toed shoes are not permitted. Some activities may take place outdoors, weather permitting. As we are in a natural setting, children may encounter common outdoor elements such as insects and plants with thorns or prickles. Please ensure your child is dressed appropriately for outdoor play and exploration.

REGISTRATION IS NOT COMPLETE, AND STUDENT(S) WILL NOT BE PLACED ON THE CLASS LIST UNTIL PAYMENT HAS BEEN RECEIVED.

DISCOUNTS
The first child pays full tuition. Each child enrolled after the first will receive a 10% discount for enrollment. Discount does not apply to early drop off or after care.

*BRING YOUR LUNCH
12 pm to 1 pm is applicable as a paid add-on for qualified students who attend classes ending at noon or are attending other classes beginning at 1 pm. Students who attend the supervised lunch hour are asked to bring their own Lunch and a refillable water bottle.

NO REFUND POLICY
Your registration and tuition reserve your child’s place in a camp session and allow BlackBox Music & Arts to purchase supplies and contract staff. All camp tuition is non-refundable except in the case of BlackBox cancellation.

While we strive for consistency, instructor substitutions or minor curriculum adjustments may occasionally be required. These changes do not constitute grounds for a refund or credit.

Personal preference or perceived instructor “fit” does not qualify as a basis for refunds or credits.

WHAT IF MY STUDENT CAN NOT ATTEND CLASS?
If your student is unable to attend camp, you have a few options BEFORE the first day of class.
• transfer the student to a different camp/class and/or day/time.
• transfer the funds or the class spot to another student "attendee" as long as all proper forms have been submitted for the new attendee before the start of class.

CLASS CANCELLATIONS AND CHANGES
Classes are subject to cancellation if minimum enrollment is not attained. BlackBox reserves the right to cancel low-enrollment classes, as well as change the time, dates, and instructor for class offerings.

If a class is cancelled or changed, every effort will be made to notify participants by phone, text, or email before the first session. For cancelled classes, a full refund will be granted, or the participant may request to be transferred to another class on a space–available basis.

CONTACT

For questions, withdrawals, or billing concerns:
📧 admin@blackboxmusicarts.com
📱 210-748-5599
🌐 www.blackboxmusicarts.com